Since 2003, Mediclave’s success has been rooted in managing the relationship between the distributor sales rep, and the client. This dedication to client satisfaction and feedback to the distributor is our hallmark. When equipment does not perform as intended, we step in and protect both the distributor, the client, and most importantly, patients. As a result, we are held to a higher standard of service where everyone involved has a stake in the outcome. Patient safety always has been, and continues to be our highest priority. When a crisis or a “doctor-down” event presents, we are only a phone call away. We will find a solution for you, and ensure timely, quality service. And while we service your machine, we will provide a loaner for you to use at no charge. This ensures that you can continue your work without interruption, while we quietly do ours.